Welcome to Explore West Africa. By accessing or using our website located at https://explorewestafrica.com (“Website”), operated by West Africa Tourism Organisation and powered by Smartize (https://smartize.st), you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read them carefully.
By accessing or using our Website and services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access the Website or use any services.
Explore West Africa provides a digital platform for booking travel-related services, including but not limited to tours, activities, car rentals, accommodations, and other travel experiences across 19 West African countries.
We act as an intermediary between travelers and service providers. The actual provision of services (e.g., a guided tour, rental vehicle, etc.) is the responsibility of the third-party vendor listed on the site.
To access certain features, you may be required to create an account. You agree to provide accurate and complete information and keep your account credentials secure. You are responsible for all activities under your account.
We reserve the right to suspend or terminate your account if any information provided proves to be false, inaccurate, or misleading.
Bookings made via the platform are subject to availability and confirmation by the relevant service provider. We facilitate payments through third-party payment gateways such as Stripe and PayPal. You agree to the processing of your information by these payment processors.
Prices and availability of services are subject to change without notice.
Each vendor on our platform sets their own cancellation and refund policies. It is your responsibility to review and accept these policies at the time of booking.
Explore West Africa is not liable for any disputes or charges relating to vendor policies, no-shows, or unsatisfactory experiences.
You agree to use the Website in a lawful manner and not to:
All content on this Website including logos, graphics, text, images, software, and design are the property of Explore West Africa or its licensors, and are protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any content without written permission.
Explore West Africa provides a platform for connecting users and travel providers. We are not responsible for the services rendered by third parties. To the fullest extent permitted by law, we disclaim all liability for any direct, indirect, or consequential loss arising from your use of the Website.
Our Website may contain links to third-party websites or services. We do not endorse or assume responsibility for any content, products, or services offered by third parties.
We reserve the right to change or modify these Terms at any time. Any changes will be posted on this page, and your continued use of the Website constitutes acceptance of those changes.
These Terms shall be governed and interpreted in accordance with the laws of Portugal, where our technical partner Smartize is based.
If you have any questions about these Terms, please contact us:
Thank you for using Explore West Africa. Safe travels!